Had to answer an exam before interview it was hard.
Call Center Support Interview Questions
9,657 call center support interview questions shared by candidates
One thing that they asked to me is about why teleperformace.
One of the key things they asked me during the final interview was to do a mock chat with a customer. In the scenario, the customer was inquiring about the status of their package or order. The goal was to see how I would respond professionally, provide clear information, and show empathy while handling the inquiry in a calm and helpful manner.
asked my overall typing speed
Qual a sua disponibilidade de horário?
Introduce yourself? Pick a topic and talk about it
Asked why I was a good fit for the company/why should they hire me.
Digitar um testo pré estabelecido
Por que largou o último emprego?
How do you handle a mad customer
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