what do you call excellent customer service?
Call Center Representative Interview Questions
9,652 call center representative interview questions shared by candidates
How did you handle an unhappy customer?
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None were difficult. Probably because the management would be expected to answer them.
Describe a time you found a need to improve your workplace.
None.
It was a group interview and no one got any individual questions.
There are no questions, you just rely your cv. And the human resource staff doesn't seem interested in listening to you.
Ti vedi bene a lavorare in un ambiente stressante?
How would you handle an escalation call?
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