Made you do a typing test it wasn't really them asking questions it was a test online.
Call Center Representative Interview Questions
9,652 call center representative interview questions shared by candidates
Quais eram os pontos fortes
Did I have experience in call center?
can you tell me about yourself?
How would you handle a conversation if it was difficult?
How do you handle irate customers or difficult situations over the phone?
Sell me a cup of coffee. (In person interview)
Describe a time where you have had to use your multi-tasking skills. (In person interview)
Explain what you think the daily tasks of this position would be. (Phone interview)
Role Playing with the hiring manager acting as an upset customer
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