How do I handle difficult customers?
Call Center Representative Interview Questions
9,652 call center representative interview questions shared by candidates
Fale um pouco de você ?
Como você venderia esse produto?
have you ever handled an escalated call?
Pediram que eu simulasse um atendimento de um cliente "chato".
If willing to work different shifts
What is something you do that others find annoying?
1. What can you tell me about a previous company when you had to deal with a difficult client/customer/coworker/boss. 2. What was the outcome of that situation? 3. Give an example of a time you went above and beyond in your customer service role? 4. What is your biggest strength? 5. What is your weakness?
Os documentos estam em dia, tem algum precisando ser atualizado?
Como você reagiria a um cliente ignorante e nervoso em linha ?
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