She asked a bunch of situational questions.
Call Center Interview Questions
9,652 call center interview questions shared by candidates
I completed a hour assessment for this position. No interview was scheduled
Tell me about your background
If faced with an irate customer who asks to speak with a manager how would you handle it?
What is the best time for you to work?
Role play? How would you handle these situation questions. Availability. Re Record you video interviews until you feel comfortable
Explain an instance where you disagreed with a supervisor and how did you handle the situation?
Why do you want to work at Emory?
What makes you a good candidate for the position?
What was a different situation at work and how did you handle it
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