Mention a Prior work experience question
Bilingual Customer Service Representative Interview Questions
2,282 bilingual customer service representative interview questions shared by candidates
After everyone introduced themselves, they divided the room in groups, and applied a test. Basically a story was told, and then a series of statements had to be classified as False, True, or Unconfirmed.
general knowledge such as what the UN stand for ? etc.
what are your customer service experiences ?
Have you ever done customer support in a call center?
Sale me a package?
tell me about your previous jobs
The difficult part was trying to sell some more services to a customer because I was not very familiar with the packages and services DISH offered.
computer knowledge, Spanish Language assessment are you willing to be available 10 Hours every day including weekends for $13.00 hour ?
Tell me about a time when you had to deal with an irate customer ?
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