What was the question
Bank Interview Questions
5,742 bank interview questions shared by candidates
how to handle a angry customer
What made you decide that you wanted to apply to for this postion?
Most of the questions were based on my experience in customer service.
No difficult questions - all of them were "Think of a time when..." type questions.
Why do you feel you are best for this position?
How would you handle an irate customer? How have you dealt with a situation like this in the past?
Describe a situation where you saw someone stealing money?
Describe a time where you had to deal with a difficult customer and walk me through the steps of how you handled it.
How would you approach a customer to determine if they needed a car/home loan or other service? How would you convince a customer to meet with a financial adviser?
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