Tell me about a time where you encountered an ethical dilemma at work, what did you do? What was the outcome? What would you do differently/ what did you learn?
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How have you dealt with an irate or unhappy customer
Tell me about your relevant work experience (customer service, cash handling)
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Why the Fed?
Tell me about a time you had to make a decision with nobody there to assist you?
Are you flexible?
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When faced with a tough customer, how did you handle the situation?
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