Tell me a time when you had to give bad news.
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Behavioral questions (about 7-8). Give an example of a mistake that you made, what happened and how did you resolve it?
Name a time I dealt with someone in a traumatic situation.
Tell me about a time you had to give bad news to a customer.
they asked about how i've handled a difficult situation at work.
how do you manage competing deadlines and time lines?
pros and cons of group/individual work
tell me about a time when accuracy was important
How would you deal with a client who is not happy with their claim settlement?
Give a time when you had to deal with a difficult customer? (how did it turn out) Give a time when you disagreed with a decision your team made and what did you do about it and how did you repair the relationship? Give a time when you had more work than you could handle in a day and how did you deal with it and what was the outcome? Give me a time when you disagreed with your supervisor & how did it make you feel?
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