There were really no tough questions in either of my interviews. They are just trying to get a feel for who you are.
Area Manager Interview Questions
6,342 area manager interview questions shared by candidates
The People Answers test is very long, analyzes smarts and work ethics compared to that of Dillard's working environment. Best to take exam at home, where you are in a comfortable and quiet location.
Only to explain my previous work history
As a manager we would ask these questions. How would you handle an unpleasant customer?
Why do you like retail
What am I going to do with you?
Are you willing to work 60 hours a week?
I had a decent amount of retail experience with a what was in hindsight a really good company, so I sort of led the conversation and blew them away. I feel like they're used to interviewing fresh out of college kids that just need a job and have no retail management experience. If you know what you're talking about you'll be fine.
How would you handle a difficult client?
Related to academics and understanding on sales and marketing.
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