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I expected the question "name a time when you had to work with ambiguity, what did you do?". However, it was phrased "name a time when you had to make a decision with little or no information". I guess I got stumped after being there for five hours..my fault!!!!
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Area Manager

Interviewed at Amazon

3.5★
Mar 18, 2014

I expected the question "name a time when you had to work with ambiguity, what did you do?". However, it was phrased "name a time when you had to make a decision with little or no information". I guess I got stumped after being there for five hours..my fault!!!!

Scenario: You have Chris and Jennifer two associates. Each day Jennifer carpools to work with Chris. One day Jennifer arrives half an hour late. Jennifer is your team, and Chris is on your peers team. When arriving late at Amazon's policy is employees get deductibles off their pay checks. On the next paycheck Jennifer has a half hour of pay taken off her pay check and Chris doesn't. How will you deal with Jennifer when she comes and complains? Will you tell your peer (other Area Manager)? How will you deal with this policy? What is the correct way of dealing with this policy? Is this fair for Chris and not Jennifer?
avatar

Area Manager

Interviewed at Amazon

3.5★
Oct 14, 2010

Scenario: You have Chris and Jennifer two associates. Each day Jennifer carpools to work with Chris. One day Jennifer arrives half an hour late. Jennifer is your team, and Chris is on your peers team. When arriving late at Amazon's policy is employees get deductibles off their pay checks. On the next paycheck Jennifer has a half hour of pay taken off her pay check and Chris doesn't. How will you deal with Jennifer when she comes and complains? Will you tell your peer (other Area Manager)? How will you deal with this policy? What is the correct way of dealing with this policy? Is this fair for Chris and not Jennifer?

Case Study 1: As an Area/OPS Manager you are required to audit 2 employees on an established Standard Operating procedure for your line. During your audit this week you chose Becky, a stellar performer who consistently makes rate & has no quality errors and Mike, who has been having trouble making rate and has had 2 quality errors in the last month. During the audit you find that neither employee is following the Standard Operating Procedure. What do you do??
avatar

Area Manager

Interviewed at Amazon

3.5★
Mar 11, 2011

Case Study 1: As an Area/OPS Manager you are required to audit 2 employees on an established Standard Operating procedure for your line. During your audit this week you chose Becky, a stellar performer who consistently makes rate & has no quality errors and Mike, who has been having trouble making rate and has had 2 quality errors in the last month. During the audit you find that neither employee is following the Standard Operating Procedure. What do you do??

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