Are you comfortable with multi tasking? Tell me about a time you had to do multiple things at once.
Applecare Interview Questions
352 applecare interview questions shared by candidates
Role Play: My iPhone will not turn on.
1. My email will not work, what do I do? 2. My device won't work, what do I do? 3. I have lost my pictures, what do I do? 4. I dropped my iPhone and it cracked.
Tell me about a time you had to complete a project without direct supervision?
I have forgotten my itunes password, how do I reset it?
My car was left on all night and the battery died. I recharged it but now when my car is turned on, I don't hear any sound coming through my stereo from my phone.
Tell me abiut a time you and the customer didn't see eye to eye on an issue
General availability questions, etc.
How would you describe RAM to a non technical person? How would you explain a Hard Drive and what it does.
What is a time you had an upset customer? How did you handle it?
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