Describe yourself in three words.
Analyste De Collections Interview Questions
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They asked for my Bank account number, and how much was my max withdrawal limit
name a time when you had to deescalate a customer, what was the situation, what were your actions and how did it end?
a time I have gone above and beyond to deliver excellent customer service.
To provide examples of outstanding customer service within my previous employment.
Having sufficient knowledge regarding GE was also questioned. E.g. what do you know about GE?
How is your bonus structure set up in your current postion?
Have you ever done collections? (despite having my resume right in front of them, showing I had never done collections, they asked this. To be fair, every collections job I interviewed for did this).
How do you handle irate calls?
Are you willing to work for less money?
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