Tata Consultancy Services Customer Service Representative (CSR) interview questions
based on 34 ratings - Updated Jul 1, 2026
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50%
Applied online
Applied online
17%
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Campus Recruiting
13%
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Staffing Agency
8%
Recruiter
Recruiter
4%
Other
Other
4%
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Employee Referral
4%
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Tata Consultancy Services interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Tata Consultancy Services with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58.3% positive. This is according to Glassdoor user ratings.
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One call at the start about 15 minutes with basics questions and then one video call about 45 minutes with the hr and more questions about my experience after that the offer in an email
I applied online. I interviewed at Tata Consultancy Services (Manila, ) in Feb 2021
Interview
Poor management of the interview process. Scheduled interview didnt go as planned. Interview got rescheduled almost 4 times. Have to wait the whole day for four days but they never called.
Finally they called in, but the interviewer sounded very intimidating over the phone. Her tone sounded as if she's mad or something. It was a bad experience because the entire interview process didn't feel welcoming at all. Not enough time was given to answer the interview questions, and she would constantly cut you off while you speak. Idk if she likes her job as an interviewer. Is she in a hurry? Idk.
Overall, very strict with their requirements but they themselves couldn't keep up to it.
It was three rounds of interview HR was good and polite Interview was on time Apptitude test was difficult And technical round was much better They dont take long interview over all good experience