I received an email asking times I was available for a phone interview. i made an appointment and thought it went very well. They asked all customer service based questions. The last question they asked me to repeat my answer by using the STAR technique. She explained what it was. I haven't hear of it before, but after researching it I found that that's how I answered my questions anyway. It threw me off to repeat my answer. I'm pretty sure she had to inform me of the technique as part of the process in case I didn't already know what it was. I then moved on the the next stage which was a face to face interview. I never heard back.
Interview questions [1]
Question 1
Explain a time where a customer gave feedback that you didn't expect and how you handled it.
Got the interview from a career fair. Met with one person who handled hiring and had a great conversation and had one other phone interview. Asked me relevant questions and I was excited about the role
Interview questions [1]
Question 1
What do you think would make you a good fit for this role?
I applied through college or university. I interviewed at Target (Charlotte, NC)
Interview
It was a two step interview process. Personable and you are able to interview with not only your direct managers but theirs as well. Provides transparency into your new team. My interview was virtual because I was moving to the area, but I'm sure they do in person for local folks.
Interview questions [1]
Question 1
Star format- they want a story for each accomplishment they inquire about.
The interview was straightforward and to the point. Situation based interview, what would you do in this certain scenario. Interviewer was very friendly, and welcoming. They want to make sure that you have what it takes to be a leader
Interview questions [1]
Question 1
Name a time where you worked on a team with different people