I applied online. The process took 3 weeks. I interviewed at TP (Yogyakarta, Yogyakarta) in Apr 2025
Interview
First you were given an general, english, and writing test assesment. Then you were having an interview with HR also a Live chat simulation on being a customer service, next it will be a user interview while doing a mock email simulation then you pass, unfortunately myself does'nt continue the procedure so i can say much.
Interview questions [1]
Question 1
Experience on being a customer service, they ask about your health and mental readiness cause it's a permanent night shift for the one i applied also they do a lot of simulation to help you imagine how the work might be.
I applied in-person. I interviewed at TP (Guba, Cebu City) in May 2026
Interview
The interview process was great. I was handled by a professional interviewer and able to answer all her questions. My experience with the TP has been good and I expect nothing but a good work environment.
Interview questions [1]
Question 1
One thing that they asked is my prsonal information.
3 Telefonate und 2 Test.
Die Mitarbeiterin hat mir vorher gesagt welche Fragen(nicht alle aber 2/3) sie stellen wird und mir geraten mich darauf vorzubereiten.
Das habe ich dann natürlich auch gemacht und das hat mir sehr geholfen.
Quick and only a few questions and not too hard. It was all basic customer service questions and a short role play and email writing in both languages. Total time was less than an hour.