Customer Service Representative applicants have rated the interview process at TP with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 62% positive. To compare, the company-average is 71.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 9 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 9 days.
Common stages of the interview process at TP as a Customer Service Representative according to 13 Glassdoor interviews include:
Phone interview: 43%
Background check: 19%
Presentation: 19%
Skills test: 14%
Personality test: 5%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at TP (Santo Domingo)
Interview
They will first call you and ask you to come to the office for an assesment. At the office you will do an English assesment on the phone, and if you get a passing level you will also get interviewed by a project manager, who will read your resume and ask you questions about it. They will explain the project and what your position will mostly look like. None of the stages of the interview were difficult.
Interview questions [1]
Question 1
Why I want to work at Teleperformance, explain my work experience
After assessment, you will be interviewed by recruiters. The interview process is easy. They will just ask about your experiences. It only lasted for more or less 20 minutes. Just be yourself and be confident.
Interview questions [1]
Question 1
Common questions like tell me about yourself and experience
Two interview rounds,one offline and operation round online and one assessment online.it was an easy process.total one day process or sometime it took two days. Good for freshers to join this company.
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.