Customer Service Representative applicants have rated the interview process at TP with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 62% positive. To compare, the company-average is 71.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 9 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 9 days.
Common stages of the interview process at TP as a Customer Service Representative according to 13 Glassdoor interviews include:
Phone interview: 43%
Presentation: 19%
Background check: 19%
Skills test: 14%
Personality test: 5%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 1 day. I interviewed at TP (Philippine) in Apr 2018
Interview
First there will be an exam. You have to be able to understand and answer the questions written in English. Know your pluralizations, pronunciations, etc. Next, HR Interview. HR will just assess and find out if you are professional enough to do the tasks that will be assigned to you. Then, Manager Interview. The manager will just verify your answers in the HR interview, and get to know you. How are you as an employee? What motivates you, will you be a good subordinate, etc.
After assessment, you will be interviewed by recruiters. The interview process is easy. They will just ask about your experiences. It only lasted for more or less 20 minutes. Just be yourself and be confident.
Interview questions [1]
Question 1
Common questions like tell me about yourself and experience
Two interview rounds,one offline and operation round online and one assessment online.it was an easy process.total one day process or sometime it took two days. Good for freshers to join this company.
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.