I applied in-person. The process took 1 day. I interviewed at TP (Columbus, OH) in Nov 2014
Interview
There are two interviews. One for Teleperformance and another for the specific project. Both interviews are taken at the same time though there is a waiting period between the interviews since they have to pull a representative from the project to conduct the interview.
Interview questions [1]
Question 1
Have you ever had to deal with a difficult customer? If yes, how did you resolve the situation?