Customer Operations Expert applicants have rated the interview process at TP with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 71.2% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at TP as a Customer Operations Expert according to 1 Glassdoor interviews include:
Phone interview: 33%
Personality test: 33%
Skills test: 33%
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The process itself was easy, because you just have to be yourself in answering the questions that were given by the interviewers. They are also a great listener and would let you know first how things will go in the interview. That's why you just be to be real to be able to pass.
Interview questions [1]
Question 1
Will I be amenable to work with the shifting schedule that my account has?
I applied through an employee referral. The process took 2 days. I interviewed at TP (Fairview) in Oct 2022
Interview
I had a initial interview where I was asked to describe my self. I also had several role plays/mock calls where the customer wants to buy purchase some items online so I offered my help. Then I received honent feedbacks about my performance after the phone call.
Sudden interview notifications, hence the interview was rescheduled 2 times, the interview was for scheduled for 2 times, the first one was HR interview it went smoothly and went on for around 7-8 minutes. then the user interview was held 2 days after. The interview went for around 25 minutesThe announcement was informed on that day also. Both of the interview was done online via google meets. Both of the interview was at