TP Customer Operations Expert I interview questions
based on 72 ratings - Updated May 30, 2026
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
36%
Employee Referral
Employee Referral
34%
In Person
In Person
10%
Applied online
Applied online
8%
Recruiter
Recruiter
7%
Other
Other
5%
Staffing Agency
Staffing Agency
Interview search
72 interviews
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Customer Operations Expert I applicants have rated the interview process at TP with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 71.2% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at TP as a Customer Operations Expert I according to 1 Glassdoor interviews include:
Phone interview: 33%
Personality test: 33%
Skills test: 33%
Here are the most commonly searched roles for interview reports -
The interview was flow smoothly , Hr is kind and approachable to the applicant. Also the process period is fast what i expect that's why I want teleperformance. Also while I'm waiting in the recruitment hub, there's have a free coffee for employees and applicants.
Interview questions [1]
Question 1
Hr asked me about my self, work experiences and knowledge about the teleperformance company or BPO industry
I applied through an employee referral. The process took 1 day. I interviewed at TP in Jul 2025
Interview
The interview and the whole recruitment process was fast. The interviewer was very friendly and accommodating so I was so comfortable during the whole process. I was interviewed continuously until the final interview.
Interview questions [1]
Question 1
About my personal information. Like educational background, work experience, etc.
I applied through other source. The process took 1 day. I interviewed at TP (Cebu City) in Aug 2025
Interview
We walk-in to the site for the initial interview which is used by an ai and assessment and wait a few minutes for the results and doing online on the final interview/validation if you manage to pass initial and the assessment
Interview questions [1]
Question 1
They asked me how to interact with my customer on my assigned account