TP Customer Care Representative interview questions
based on 33 ratings - Updated Apr 29, 2026
Easyinterview difficulty
Mostly positiveinterview experience
How others got an interview
54%
Applied online
Applied online
25%
In Person
In Person
8%
Recruiter
Recruiter
8%
Staffing Agency
Staffing Agency
4%
Employee Referral
Employee Referral
Interview search
33 interviews
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Customer Care Representative applicants have rated the interview process at TP with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 71.2% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Care Representative roles take an average of 8 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 9 days.
Common stages of the interview process at TP as a Customer Care Representative according to 3 Glassdoor interviews include:
Phone interview: 50%
Skills test: 33%
Background check: 17%
Here are the most commonly searched roles for interview reports -
The entire process was smooth, Very quick, and prompt response from HR team.
Received Offer letter and other details on the same day.
Operations Round was good with some tricky questions but manageable
I applied online. The process took 1 week. I interviewed at TP (Lisbona, Lisbona) in Nov 2019
Interview
Fácil y sencillo pero completo.
Preguntas variadas sobre la atención a los usuarios y el tratamiento dado a la gente. Algunas preguntas un poco más complejas que otras pero nada difícil en términos generales.
El ingés es muy apreciado para ellos, por lo que se debe hablar con bastante soltura.