I applied online. The process took 1+ week. I interviewed at Primark (Bury, North West England, England) in Jun 2015
Interview
good informal interview, I went to customer service and asked for the person interviewing me, they sent me to the canteen to wait for them, then when the interviewer arrived she made me feel less nervous and anxious. she took me to a meeting room where she asked me questions such as 'tell me a time you have delivered excellent customer service' and then she wrote it on a piece of paper, then i was given scenarios and asked what i would do in this situation- my scenario was a woman is busy and doesn't have time to use the fitting rooms, what do you do? the interview ended and my mind was at ease after the informal interview had concluded.
Interview questions [1]
Question 1
'Name a time when you delivered excellent customer service'
'Name a time when you have handled cash'
'Name a time when you have had to work as part of a team'
Applied for the position through the company's career website. My application was successfully shortlisted, and I was invited to attend an in-person interview to discuss my suitability for the role.
Interview questions [1]
Question 1
What does customer service mean to you?
What do you know about Primark?
Why you want to work at Primark?
Tell me about a time when you took difficult decision?
Was good not too hard.
Normal questions that you’d expect in any retail interview to be honest.
Questions such as why do you want to work here and what’s your biggest weakness and so o.
I applied online. I interviewed at Primark in Jun 2026
Interview
Simple competency questions and also availability questions etc. , easy enough to answer, lovely lady interviewing me, overall good experience even if you dont get an offer god experience to do.
Interview questions [1]
Question 1
Tell me about a time you had to make a difficult decision and how you dealt with it.