I applied online. I interviewed at Primark (Epsom, England) in Feb 2026
Interview
New store opening so interview process was different to an established store.
After an online application and short online assessment, I was invited to a mass recruitment “interview”, where I was in a group with approximately 30 others in my preferred time slot.
We signed in at a desk, received a name tag and were directed to a room with a video showing, which was all about Primark. Then we were moved into another room and given a short presentation outlining the interview and offer process, available shift patterns, salary and what to expect after the interview.
After this, we were led to a hall where approximately 40 managers were seated at individual tables, and we were individually directed to whoever was free. The managers were from all over the UK.
The interview itself was very straightforward and low pressure. It started by confirming my details, availability, salary expectations, any criminal convictions. Then moved onto questions of which there were about 8.
Given the opportunity to ask questions at the end of the interview and was wished good luck. I expect to hear from them within 10 days.
Interview questions [5]
Question 1
Tell me about a time you had to make a hard decision and how you made that decision
Applied for the position through the company's career website. My application was successfully shortlisted, and I was invited to attend an in-person interview to discuss my suitability for the role.
Interview questions [1]
Question 1
What does customer service mean to you?
What do you know about Primark?
Why you want to work at Primark?
Tell me about a time when you took difficult decision?
Was good not too hard.
Normal questions that you’d expect in any retail interview to be honest.
Questions such as why do you want to work here and what’s your biggest weakness and so o.
I applied online. I interviewed at Primark in Jun 2026
Interview
Simple competency questions and also availability questions etc. , easy enough to answer, lovely lady interviewing me, overall good experience even if you dont get an offer god experience to do.
Interview questions [1]
Question 1
Tell me about a time you had to make a difficult decision and how you dealt with it.