Microsoft Customer Service Representative interview questions

Initial phone interview followed up by final round in NY office. Consisted of 4 interviews back to back. I was told I would hear back the next week and was instead left in the dark for 2 weeks with the recruiter ignoring my emails/calls. Finally received a generic email saying I did not receive the job with zero explanation as to why or why I was being ignored all week. Extreme lack of professionalism.

The interview process was long and many people to interview with but very hgih level and structured process. During interview you feel that thay don't check if you are a fit for the job only but your potential and ability to handle multiple roles. HR records everything , if not hired for a role , they use back all informations for another role. Need to be carefule on what you say