LensCrafters Retail Sales Associate interview questions

The mgr asked a lot of questions about tough choices that had to be made to settle an employee issue. They ask about a time when you dropped the ball with a customer and how you made them happy in the end. Situation behavior and outcome

Very open and friendly. I sat down with the store manager and she asked me a good number of questions, but I was very comfortable answering them all and did not throw me any curve balls.