I applied through an employee referral. I interviewed at IKEA (Ottawa, ON) in Sep 2016
Interview
Met with floor manager and sat in the office being questioned. I had to wait over 45 minutes to meet with her as she was busy with clients. This was a pre-screening to meet for a second, more formal interview...I haven't received a second call, it was over two weeks ago. It was a very informal meeting. I handed in my resume, described my experience and went on from there, answering questions.
I was interviewed by two people. They were very friendly and it was quite informal. They gave me plenty of time to ask my own questions. Overall, it was about as pleasant as an interview could be.
Round 1:
-Getting to know you type of questions
-Situation type of questions and how would you handle them
Round 2:
-Getting to know you
-Why do you want to work at ikea
-Questions for them
Interview questions [1]
Question 1
When was the time you are dealing with a difficult customer and how did you resolve it
Phone screening, then In person interview, basic questions, then drug test and phone screening. Overall took two weeks from start to finish, but you have to get a drug test