IBM Technical Support Engineer interview questions

I responded to an add from a head-hunting agency by riting a presentation letter and providing my CV in English. I was contacted within 5 minutes by the head-hunter and they submitted my application to the local manager at IBM. I had 3 phone interviews (I was on a different country): 1 -. By 2 technichal, french speaking engineers to assess my language knowledge and general backgorund; 2 - A test that consisted of a problem analysis test during 30 minutes or so and a subsequent phone call to respond to questions about the problem; 3 - An interview with the local manager for some general background information. i then received the proposal from the head-hunter.