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      Customer Service Representative Interview

      Oct 18, 2022
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at IBM

      Interview

      It was long time ago, but was very good. I started to work in IBM like non regular employee, because IBM needed make a process to contract technician. Sorplise to me was when ibm contracted two resources, add to me, so since that date, i am regular employee.

      Other Customer Service Representative Interview Reviews for IBM

      Account Manager Interview

      Jul 9, 2026
      Anonymous Interview Candidate
      Bratislava
      Declined offer
      Neutral experience
      Average interview

      Application

      I interviewed at IBM (Bratislava)

      Interview

      3 rounds of interviews, only the first round of HR screening is easy, everything else you have to prepare for. Usually you will be tested from simple matrix to complex case studies.

      Interview questions [1]

      Question 1

      Imagine one of your key clients, who currently generates significant revenue for the company, informs you that they are considering switching to a competitor because they feel they’re not getting enough proactive support and value from our service. How would you handle this situation?
      Answer question

      Account Manager Interview

      Dec 25, 2025
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at IBM

      Interview

      Goos worth giving but long process Should be patient enough to handle rest company os good and has a bright future kindly interview and get maximum benefits I really recommend

      Interview questions [1]

      Question 1

      Why should we hire you
      Answer question

      Account Manager Interview

      Sep 14, 2025
      Anonymous Interview Candidate
      New York, NY
      No offer
      Neutral experience
      Difficult interview

      Application

      I interviewed at IBM (New York, NY)

      Interview

      The interview had multiple steps, starting with an AI asking tough recorded questions. I disliked the AI format. The second step was a screening call, making the process feel lengthy.

      Interview questions [1]

      Question 1

      Give an example of a time you had a challenge in the workplace and overcame it.
      Answer question