I applied online. The process took 3 days. I interviewed at H&M (Edimburgo, Scozia) in Jun 2025
Interview
So generated scenarios with MCQs online - took maybe 15 minutes. There were two sections, section one was on interpersonal interaction and decision making and question two was on advising customers.
Interview questions [1]
Question 1
What to do if a colleague was doing their job wrong but had other things going on in their personal life.
I got an interview with 2 interviewer. Common questions and some of professional. They provided relaxed atmosphere, make me feel easy. Especially how to deal with some problems. Not too hard.
Interview questions [1]
Question 1
If you got a problem with your customer, how do you handle it?
I applied through an employee referral. The process took 2 weeks. I interviewed at H&M
Interview
It was a group interview. They asked us about fashion and what we know about H&M and it’s background. We also had a task in groups to come up with good answers to the questions given, we also had to present.
It was a group interview, we did group tasks like styling people for different occasions and answering . It was pretty focused on the company values and if you have a love for fashion.
Interview questions [1]
Question 1
Style a customer who came in looking for an outfit for a job interview, their personal style is 'streetwear'