I applied through an employee referral. The process took 4 weeks. I interviewed at H&M (Petaling Jaya) in Oct 2024
Interview
It was fantastic! The manager asked about the what should and should not do from a point of view as a sales advisor when attending a customer. Other than that, the manager asked about a scenario situation where a sales advisor on helping a customer. It was definitely an experience
Interview questions [1]
Question 1
If you are working in a different department and a customer wanted ask for help but from a different department, what should you do?
I interviewed at H&M (Londra, Inghilterra) in Jun 2026
Interview
Group interview with like 8 peoples
- 3 facts about yourself
- define fashion and ur own style
- why H&M
Then group activities
- list of scenarios and prioritise 3
- list of scenarios and dress up an individual
Then fill in form of availability and contact info.
I applied online. I interviewed at H&M (Dundalk) in Mar 2026
Interview
It was lovely, very interactive. Getting to meet new people, seeing the H&M store was really nice. The supervisor was really professional and warm. First we got to know each other, then did a question and answers round with everyone, situation based, customer service based, questions to display your skills etc, talking about H&M values and then we had a group task, to come with a outfit based on the provided situation.