Expedia Group Customer Service Representative interview questions
based on 39 ratings - Updated Apr 28, 2026
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68%
Applied online
Applied online
25%
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4%
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4%
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Expedia Group interviews FAQs
Customer Service Representative applicants have rated the interview process at Expedia Group with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 42.9% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Expedia Group as a Customer Service Representative according to 1 Glassdoor interviews include:
Phone interview: 50%
Presentation: 50%
Here are the most commonly searched roles for interview reports -
Digital interview with 10 questions and answers timed. I got then invited to the offices for a second interview and then another online interview with directors. After that I got offered the job and everything was very smooth. One of the best companies I've ever worked for.
Interview questions [1]
Question 1
What is yourstrategy to grow your portfolio? What do you do with difficult clients?
- 1 interview over the phone with HR - 1 video interview where I had to answer questions and record myself - 2 interviews over zoom with the team managers
I applied online. The process took 1 week. I interviewed at Expedia Group in Apr 2022
Interview
I had a short 10 minute interview with the HR Department and we arranged a different interview with the manager of the team I was applying. The interview with the manager lasted approximately 1 hour and we discussed about the position and my background.