I applied online. The process took 2 weeks. I interviewed at Enterprise Mobility
Interview
Very thorough process consisting of 3 rounds of interviews. many of the questions are redundant but I think what they're really looking for is consistency and personality. The second round is the most rigorous consisting mostly of situational questions, "tell me about a time when..." they're looking for very specific examples so make sure you come prepared with lots of details.
I applied online. The process took 2 weeks. I interviewed at Enterprise Mobility
Interview
I applied for the sales management trainee position. I received an email to set up a phone interview within a few days. The phone interview is just basic questions about your driving record and experience, and mostly explaining the position, hours and salary. They will stress the fact that you are expected to work at least 48 hours a week.
The first in-person interview was with human resources. She was very pleasant and made the interview go very well. She asked a lot of questions about how I would react to specific situations and wanted to get a general view of how well I could think critically and communicate. The interview lasted an hour. I did a lot of research on the company and wrote answers to several questions, so that I would have something to reference. In order to make it more natural, speak slowly, eye contact, and allow yourself some pauses so that it doesn't sound like you're reading off the answers you typed the night before. I could tell she was happy with the answers that I gave because she would smile and reiterate the points I hit on the nail. In the end, she explained the management trainee track and invited me to do a second interview. I called her back that day to let her know I wanted to move forward and sent a thank you email.
At the second interview, I went to the actual branch I would be working. I met with the area manager and branch manager. The branch manager asked me some questions and took me around. I met all of the employees and had a brief conversation with one of the them. Then, I was taken to the office where I was interviewed by both managers at the same time. They asked me SEVERAL questions, very similar to the first interview but more in depth. I could not read them very well and it was very intense but I answered all of the questions as best as possible. They explained more of what the job actual entailed and were very up front about the good and the bad. They told me they would get back to me. I was there for a little over 2 hours. I didn't get their cards so I did not send a follow-up email but I received a call two days later to set up the third interview. After the second interview, I felt much more relaxed because I'm sure they wouldn't send you to a third interview with the regional manager if they didn't feel confident that you were a good candidate.
The third interview was with the regional manager. He was very welcoming and made me very comfortable. He asked maybe only 1 interview-type questions. I assume he knew that I'd already been asked those questions already. He seemed to want to know who I really am and whether I would be a good fit for the company. Furthermore, he really wanted to make sure I was in it for the long haul. I answered him genuinely and showed my interest. He stopped at about 30 minutes and told me, he thought I would do well and offered me the position. I accepted and sent him and the HR manager thank you emails.
The interview process was very intense and took two weeks from beginning to end and everyone was very kind but straightforward. I didn't experience any intimidation tactics or mind games. Just be confident, do your research, anticipate questions, eye contact, show interest, speak clearly and relax!
Interview questions [1]
Question 1
When have you gone above and beyond for a customer?
I applied online. The process took 2 weeks. I interviewed at Enterprise Mobility in Jul 2014
Interview
1st Interview you will meet with a Talent Acquisition Manager. You will basically review your resume and they may ask you about specifics of certain jobs you had held in the past. I was offered a second interview right on the spot.
2nd Interview- You will meet with a Area Manager and a Branch Manager at the possible site you will be working out. This process usually last about two hours. The first hour you can observe and make sure to ask a lot of questions. Many of the employees went through the same process that you are currently going through. The second hour of the interview will be the time where they really drill you about your resume. They will ask you for specific situations.
I would not say the interview is very difficult, but it is not easy either. They really want to make sure you can handle the difficulty of the sales position.
In the end I did not pursue a 3rd interview because the job did not align with my interests, but I have heard that the 3rd interview is with a regional VP and this is the time where they do background checks and try to learn more about your personality.
Interview questions [1]
Question 1
Do you think customers are always right and do they deserve refunds?