I had a disappointing experience with recruiter Elliott Freise during the interview process for a Management Trainee role. Elliott called from a number that was flagged as spam by my phone, so I returned the call within a minute. We briefly spoke, but she ended the interview abruptly—less than five minutes in.
What was especially off-putting was receiving a voicemail afterward accusing me of missing the call entirely, despite the fact that we had just spoken. This kind of miscommunication, coupled with the accusatory tone, made the interaction feel rushed and dismissive.
Recruiters are the first impression of a company, and professionalism and basic customer service skills are essential. Unfortunately, this experience left me feeling misunderstood and disrespected. I hope the company takes feedback like this seriously, as it reflects on the overall candidate experience and company reputation.
Interview questions [1]
Question 1
Describe a time you went above and beyond for a customer?
It was an average difficulty interview with the most standard, basic questions. The interviewer had a deadpan, annoyed face and looked and sounded like she didn't want to be there. I didn't prepare for it and didn't pass, but I don't think most people will have a problem if they just prepare beforehand
Over the phone, Called me from a headhunter and talked about the role and asked if i was interested, then a 30 minute conversation with a recruiter at the branch to see if i was a fit, then in person
I applied online. I interviewed at Enterprise Mobility
Interview
The first round is with HR at a corporate office. Next you go to the branch and do an interview with the branch manager and walk-through. Then you interview with the area manager.
Interview questions [1]
Question 1
Why you want to work there, Why they should hire you, How you handle pressure/conflict, etc.