The process moved very quickly, but it took a long time to start. I accepted the position in October and started in Jan. 2021. We were told there hadn't been a training class in a while before our class.
I applied online. The process took 2 weeks. I interviewed at Discover (Newark, DE) in Nov 2020
Interview
Take an assessment when you apply. If accepted, Two interviews, first is phone call, lasts 30-40 mins. If you get through, you get a second interview which is 90 minutes. Listen to calls and get asked questions. If all goes well, offered job.
Interview questions [1]
Question 1
When did you have a difficult experience with a customer and how did you handle it?
I applied through college or university. The process took 1 day. I interviewed at Discover (Londra, Inghilterra) in May 2021
Interview
It was held virtually through WebEx website. The interviewer will ask you to tell you more about yourself first, then start asking the interview questions. There is no special need for certain attire, just wear casually.
Interview questions [1]
Question 1
Give an example where you have demonstrated creativity in solving a problem?