I applied online. I interviewed at Discover (Riverwoods, IL) in Apr 2015
Interview
Met with two senior managers on the team plus one member (non-manager) of the team within the department. Final round was with the VP of the department - the final decision-maker.
Interview questions [1]
Question 1
Examples for problem resolution, managing resources, and many more that I can not recall at this time. Standard questions, nothing out of the ordinary, standard questions, applicable for the job.
I applied online. I interviewed at Discover (New Castle, DE) in Feb 2017
Interview
3 part interview. First a phone interview with a recruiter then a face to face interview with a recruiter followed by a face to face interview with hiring manager. Recruiter and hiring manager were both very nice and easy to talk to.
Interview questions [1]
Question 1
Explain a time when a customer was unhappy and how did you handle it?
I applied through a recruiter. The process took 4 weeks. I interviewed at Discover (Wilmington, DE) in Feb 2017
Interview
I was interviewed by the hiring manager and director. They both were extremely pleasant. They gave me a good overview of the expectations of the position.
This position is relatively new and may change as they work to define what's best for the company.