Pre-Submission: * I was an employee referral, so I did not have to initially register in their on-line system to apply for the job. However, I did have to eventually register and fill out informational forms. * My understanding is that non-employee referrals would need to do this to apply to the job. Initial Communication & Phone Screens: * I first received an automatic, computer-generated e-mail confirming submission for the position. * Next was an e-mail from an HR representative and a phone call to gauge initial qualifications and interest and to set up a second phone screen. * The second phone screen consisted of more detailed questions about my previous work experience and skills. In-Person Interview: * After the second phone screen, I was contacted again by HR and scheduled an in-person interview date/time. * In-Person interview was scheduled with three people of varying levels within the organization. * I was provided with a fairly good interview packet with information about the company and, after offered a drink, I was placed in a small teaming room to await the first interviewer. * The interviews themselves were pretty typical. More questions about work experience, detailed questions about specific situations where dealing with a difficult individual was called for or where I snatched success from the jaws of defeat. Some behavioral questions as well. Post-Interview: * After the interviews, I was again contacted by HR and discussions about the positions available and their responsibilities ensued. * After negotiations, they submitted an offer for employment and corresponding salary. Overall Impressions: The interview process was very well structured and pretty typical as far as number and format of interviews. Everyone involved was very friendly and helpful.