Thank you for taking the time to write up your experience, and I'm glad you enjoyed meeting the team. Would you mind forwarding an example of the written communications that fell below expectations to me? Happy to keep names etc confidential jamieedwards@deliveroo.co.uk

I'm sorry to hear you had to chase down feedback and also felt like we weren't clear on what we were looking for. Suffice to say that's pretty far below our usual standards. Would you mind dropping me an email? I'd love to see what went wrong there, and offer a token apology jamieedwards@deliveroo.co.uk