Deliveroo Customer Service Representative interview questions
based on 80 ratings - Updated Jul 5, 2026
Averageinterview difficulty
Mixedinterview experience
How others got an interview
80%
Applied online
Applied online
8%
Employee Referral
Employee Referral
6%
Recruiter
Recruiter
3%
Staffing Agency
Staffing Agency
2%
Other
Other
2%
In Person
In Person
Interview search
80 interviews
Viewing 41 - 45 of 80 Interviews
Deliveroo interviews FAQs
Customer Service Representative applicants have rated the interview process at Deliveroo with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 40% positive. To compare, the company-average is 47.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 19 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Deliveroo overall takes an average of 17 days.
Common stages of the interview process at Deliveroo as a Customer Service Representative according to 10 Glassdoor interviews include:
Phone interview: 64%
Presentation: 27%
Skills test: 9%
Here are the most commonly searched roles for interview reports -
Very positive experience with really warm staff who put me at ease from the outset. Really clear communication and moved me through the stages quickly. Got a real flavour for what the job would entail.
I applied online. The process took 2 weeks. I interviewed at Deliveroo (Londra, Inghilterra)
Interview
Firstly a call with hr. Later a virtual interview with current account manager. Questions like situation questions and asked you to describe one time you did data analysis. After the interview, received feedbacks from hr.
Interview questions [1]
Question 1
Questions like situation questions and asked you to describe one time you did data analysis. After the interview, received feedbacks from hr.
I applied online. The process took 1 day. I interviewed at Deliveroo (Singapore) in Aug 2022
Interview
TIP: DON'T MAKE THEM YOUR FIRST CHOICE TILL ITS IN WRITING FOR A OFFER.
Got a email and was asked to schedule a meeting.
Meeting went well and was told that I would be selected for the 2nd round.
Told me to prepare to speak with the country/regional "bosses" and then be ready for a situational test in the 3rd interview.
2 days later I received a email saying that I am not selected.
I think they haven't changed based on the many other reviews earlier, I feel thankful I didn't waste much time on them after the first round.
Good luck to those who applied and are hanging in there. Do not have high hopes on them, keep them as the last choice just like when you're ordering food/groceries.
Hi - thanks for taking the time to write about your experience. I'm sorry to hear about the issues you faced during the interview process. It's clear that we didn't meet our usual standards . The delays and lack of clear communication were not intentional and I'm sorry for any stress or uncertainty this may have caused. Would you mind dropping me an email so I can look into this further, and try in some small way to make it up to you? jamie.edwards+glassdoor@deliveroo.co.uk
Top companies for "Compensation and Benefits" near you