Deliveroo Customer Service Representative interview questions
based on 80 ratings - Updated Jul 5, 2026
Averageinterview difficulty
Mixedinterview experience
How others got an interview
80%
Applied online
Applied online
8%
Employee Referral
Employee Referral
6%
Recruiter
Recruiter
3%
Staffing Agency
Staffing Agency
2%
Other
Other
2%
In Person
In Person
Interview search
80 interviews
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Deliveroo interviews FAQs
Customer Service Representative applicants have rated the interview process at Deliveroo with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 40% positive. To compare, the company-average is 47.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 19 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Deliveroo overall takes an average of 17 days.
Common stages of the interview process at Deliveroo as a Customer Service Representative according to 10 Glassdoor interviews include:
Phone interview: 64%
Presentation: 27%
Skills test: 9%
Here are the most commonly searched roles for interview reports -
Quite comprehensive, need basics clear, questions were fundamental based, basic knowledge of delivery business also needed for cracking the interview, the interviewer was helpful and understanding, it was a good conversation
I applied online. The process took 3 weeks. I interviewed at Deliveroo (Parigi) in Jul 2023
Interview
Entretien avec un rh puis avec 2 account manager puis avec la city manager. Pas d'étude de cas mais plutôt des mises en situation ou des questions sur le business model de Deliveroo
Interview questions [1]
Question 1
Quelles sont les sources de revenus de Deliveroo ?
I applied online. The process took 4 weeks. I interviewed at Deliveroo
Interview
The interview process was really lengthy - 4 stages (pre-screen, business interview, case study presentation, final interview) which took nearly a month to finish.
The interviewers were friendly and welcoming with questions mainly being about your knowledge of the industry and experience.
Interview questions [1]
Question 1
How does Deliveroo make money?
Do you have any experience in account management?