Deliveroo Customer Service Representative interview questions
based on 80 ratings - Updated Jul 5, 2026
Averageinterview difficulty
Mixedinterview experience
How others got an interview
80%
Applied online
Applied online
8%
Employee Referral
Employee Referral
6%
Recruiter
Recruiter
3%
Staffing Agency
Staffing Agency
2%
Other
Other
2%
In Person
In Person
Interview search
80 interviews
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Deliveroo interviews FAQs
Customer Service Representative applicants have rated the interview process at Deliveroo with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 40% positive. To compare, the company-average is 47.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 19 days to get hired, when considering 10 user submitted interviews for this role. To compare, the hiring process at Deliveroo overall takes an average of 17 days.
Common stages of the interview process at Deliveroo as a Customer Service Representative according to 10 Glassdoor interviews include:
Phone interview: 64%
Presentation: 27%
Skills test: 9%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Deliveroo in Aug 2020
Interview
Two interviews back-to-back one day after another. They will interview you numerous times but not get back to you if you haven't been selected, which isn't okay when you've dedicated time and energy to multiple interviews
I applied online. The process took 6 months. I interviewed at Deliveroo (Londra, Inghilterra) in Sep 2020
Interview
30min screen call with a recruiter
Before I checked Glassdoor to have information on the company
All comments are pretty negative.
I then reached to a current employee, and his feedback were pretty negative. He advised me to run far away from this company.
I decided not to listen. It was the worst interview of my life.
Recruiters are racist and don't give a damn about you.
I applied through an employee referral. I interviewed at Deliveroo
Interview
- Initial interview explaining the role
- Take home Test (multiple choice, excel)
- Personal interview with manager + 2 persons from other teams (they try to check your motivation and whether you would fit in with the company’s culture)
Interview questions [1]
Question 1
Tell me a situation in which....?
Tell me about yourself