Cisco Technical Support Engineer interview questions

We will have some basic questions for R&S CCNA/NP level stuff. We will also have some questions about what ever tech you are going for. ACI may ask you about virtualization, API's, vxlan etc...but if you never used ACI it's ok. Knowing how to perform under pressure and troubleshooting skills are paramount. We may ask for examples of issues you have resolved and the steps to fix it.

They provided a 25-page white paper regarding a technical concept. I was then given 30 minutes to review this, understand the literature, and memorize key components. Following this, the panel asked questions related to the material.