The hiring process at Capital One takes an average of 59 days when considering 1 user submitted interviews across all job titles. Candidates applying for Senior Strategy & Analitics Associate had the quickest hiring process (on average 59 days), whereas Senior Strategy & Analitics Associate roles had the slowest hiring process (on average 59 days).
The process took 3 months. I interviewed at Capital One in Apr 2011
Interview
Very drawn out process. Initially was a phone screen followed by an online financial knowledge assessment. They urged me to do this as quickly as possible, and despite doing well did not follow up for an interview in Richmond for two months.
The interviews in Richmond consisted of four meetings - 2 case interviews and 2 behavioral interviews. The behavioral interviews were not two-way conversations - each interviewer asked 3-4 questions about how you handled yourself in various work situations. My advice is be specific. One interviewer indicated that she had not even looked at my resume because she would not want my background to cloud her opinion of my responses. Very odd to be so consumed with behavioral responses while caring so little about someone's personality/career choices.
Based on my conversation with others, not all cases interviews (45 minutes each) were the same. I had one easy one and one where I could not decipher what I was even being asked (probably my bad, but who knows).
the campus in richmond is nice, but the vibe was very "quant" and i did not get the sense that the culture was very collegial. Not surprising given the company's intense focus on data, etc. Regardless, don't go down there expecting a laid back southern approach. The "non-financial" personnel were very friendly and accomodating.
Interview questions [1]
Question 1
Describe a situation where you were given a task that had a deadline that would be difficult/impossible to meet? how did you handle it?
I applied online. The process took 2 days. I interviewed at Capital One (Laurel, MD) in May 2011
Interview
I filled out the application online for the position of Inbound Customer Service Rep. I had to take an assessment test online, which measured my ability to take down information accurately and communicate with customers effectively. I felt confident that I did pretty good. The online application process took about an hour to an hour and a half. A few weeks later, I got a call for a phone interview, which went well. Next I was asked when I would like to come in for a second interview. I selected the very next day. I was interviewed by a manager and there was an observer taking notes also. I felt very comfortable with all of the questions asked especially the "gap in my employment" question. I told them that I wanted to change my career by going back to school to get a degree in accounting and get into the Finance/Accounting industry. In all, they seemed satisfied with my replies. I also asked a bunch of questions about the work environment and level of professionalism.
Interview questions [1]
Question 1
Can you explain the gap in your employment history?
I applied online. The process took 3 weeks. I interviewed at Capital One (Washington, DC) in Jan 2011
Interview
first : phone interview, they explain the position, give you a list of banks where you can be placed, then, a 1:1 interview at the branch with the Branch manager. The whole interview was cool