I applied online. The process took 2 weeks. I interviewed at Amazon (Toronto, ON) in Nov 2019
Interview
Straight forward, study the 12 leader principle and fake your answers to fit them. There are more questions on quizlet which you can google to find, most of the questions are used to see if you can fit the 12 leadership principles.
Interview questions [5]
Question 1
Give me an example of how you have helped save costs or eliminate waste?
Tell me about a time you solved a problem with a creative solution? (What was creative about it? Do you think the results would have been better with a more standard approach?)
Case Study Problem 1: Both Jennifer and Chris are Associates in the Amazon Fulfillment Center where you work as an Area Manager. Jennifer works for you in the pick department and Chris works for one of your peers, Bruce, in the pack department. Everyday Jennifer and Chris carpool to work and one day both of them show up 30 minutes late. Because they are late, the time clock automatically docks their pay for 30 minutes. You as Jennifer's Manager could override the deduction however, since she was in fact late, you do not. That Friday after pay checks are distributed Jennifer approaches you and is upset because she notices the 30 minute deduction however, she claims that the same deduction is not reflected in Chris's paycheck. Apparently Chris's Manager Bruce, did override the deduction. What is your response to Jennifer's claim? How do you account for the discrepancy in managerial procedure? What follow-up actions do you take?
Case Study Problem 2: As a follow-up to the scenario in Case Question #1 you approach Chris's Manager, Bruce to discuss Jennifer's concern regarding Chris's paycheck. You explain the situation to Bruce and Bruce tells you that he remembers the day that Chris and Jennifer were late and tells you that he did in fact override Chris's tardiness. When you ask him why, he tells you that Chris has been an Associate of his for a long time, he is never late and Chris's family really can't afford to lose money out of Chris's paycheck. Bruce says he knows he probably shouldn't have done it but he asks you to tell Jennifer that the situation has been taken care of and to just let it go. What is your reaction to Bruce's response? What do you tell Bruce? What do you tell Jennifer? Do you escalate the situation to HR or to your Manager?
Star Method and Leadership Principles. Just study these from the materials they give you, and form a story for each principle, and when they ask questions, you can see which principle they are asking about.
Interview questions [1]
Question 1
Tell me about a time you faced a conflict or disagreement at work and how did you handle it?"
Multiple online tests after application, followed by a virtual interview with various staff. Staff did not want to be on camera and did not have many good things to say about working there.
Prior to even speaking to anyone about a possible interview there was a long and lengthy testing required. Really disappointing to finish with no feedback or additional details. I only received an email post test.