IT Support Engineer applicants have rated the interview process at Amazon with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58.7% positive. This is according to Glassdoor user ratings.
Here are the most commonly searched roles for interview reports -
I applied online. The process took 4 weeks. I interviewed at Amazon (Albuquerque, NM) in Sep 2021
Interview
Well planned and conducted by knowledgeable staff. Using Amazon Chime on desktop worked best. They use the full 45 minutes per interview. If you move quickly they will continue to ask questions so take your time.
Interview questions [1]
Question 1
IT related - DHCP process?
IT related - OSI model and explanation?
Behavioral - Did you ever have an unreasonable request and how did you deal with it?
I applied online. I interviewed at Amazon (Londra, Inghilterra) in Aug 2020
Interview
I got an email to complete a a digital interview via HireVue where I answer 3 questions related to the Job role and about myself.
Other questions were about what salary do you expect, what times do you prefer (Days & hours)...etc
Interview questions [1]
Question 1
- Tell us about your self and makes you the perfect cadidtae for this position?
- Tell us about a time where you had to go all and beyond for your job?
I applied online. The process took 5 days. I interviewed at Amazon in Jan 2020
Interview
Video Interview that is recorded with questions-
A follow-up interview with an IT Manager or Engineers
covering Technical, behavioral questions.
Tech - Windows, Linux, Networking
Behavioral - Failures, Successes, steps involved, how you deep dived, were extra steps taken.
Interview questions [1]
Question 1
Describe a time you had a difficult customer interaction and how you dealt with it? What was the outcome?