Amazon Customer Success Manager interview questions

The interview process goes in 2 parts: the first one is performed by an HR Recruiter to assess the English verbal communication skills in a 30-minute conversation. The second part is performed by 4 managers in a four-hour session (1 hour with each manager). These interviews are based on the Leadership Principles and requires good preparation of the applicant. You will be asked to present real job examples in the format of Situation, Behavior, Impact (SBI)

They use the star method, in the enterview they ask a lot of questions based on the different situations that the applicant faced in their lasts jobs, they also ask for data to confirm the answers