Customer Success Manager applicants have rated the interview process at Amazon with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58.7% positive. This is according to Glassdoor user ratings.
Here are the most commonly searched roles for interview reports -
I applied through a recruiter. The process took 3 months. I interviewed at Amazon (San José, ) in Sep 2023
Interview
It takes a long long time to go through the process and you have to learn their method on how to answer every interview, the STAR method. In the last interview you have 4 consecutive video calls where you have to talk a lot of projects you've worked on and give them numbers.
Interview questions [1]
Question 1
Tell me about a time you went above and beyond for a customer (And try to reply with numbers)
I applied through a recruiter. The process took 3 weeks. I interviewed at Amazon (Seattle, WA) in Apr 2021
Interview
One phone screen to start the process. Once you make it to step two, you take an online assessment to better understand your critical thinking skills. The last round is a day of back to back hour long interviews with four different team members.
Interview questions [1]
Question 1
Name a time when you found a solution and it helped others outside of your direct team.
The interview process is very long and detailed. You are asked to use the STAR format to answer all questions. You are interviewed by at least 4 people and you must give all of them different examples for each question. The interview requires a lot of preparation.
Interview questions [1]
Question 1
Give an example of a time you were asked to do a task you didn’t agree with?