Customer Service applicants have rated the interview process at Amazon with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 58.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service roles take an average of 16 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Amazon overall takes an average of 29 days.
Common stages of the interview process at Amazon as a Customer Service according to 2 Glassdoor interviews include:
IQ intelligence test: 20%
Phone interview: 20%
Other: 20%
Skills test: 20%
Presentation: 20%
Here are the most commonly searched roles for interview reports -
The inital interview was over Zoom. The interview lasted fifteen minutes approximately. The Connection during the interview was not the greatest which made the interview process a little stressful. I should have set up sooner.
I was sent a link to join the call online to attend the interview they were very friendly and made me feel comfortable and started asking questions about myself and my engineering degree
I applied online. I interviewed at Amazon (Mumbai) in Apr 2022
Interview
First of all they will conduct an self assessment we have to clear that then manager and Hr round. Manager round can check our communication skill. We should have good at verbal and non-verbal communication skills.
Interview questions [1]
Question 1
Why should we hire you? What are your strengths and weaknesses?