Accenture Customer Service Representative CSR interview questions
based on 167 ratings - Updated Jun 15, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
56%
Applied online
Applied online
13%
Employee Referral
Employee Referral
12%
Recruiter
Recruiter
7%
Staffing Agency
Staffing Agency
6%
In Person
In Person
3%
Other
Other
3%
Campus Recruiting
Campus Recruiting
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Accenture interviews FAQs
Customer Service Representative CSR applicants have rated the interview process at Accenture with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 64.6% positive. This is according to Glassdoor user ratings.
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I applied through a recruiter. I interviewed at Accenture (San Paolo del Brasile, ) in Nov 2025
Interview
Vários processos de entrevista, e nunca deixam explícito qual o salário para o cargo. Depois quando você chega na última etapa, abaixam a sua pretensão salarial dita inicialmente em 50%. Frustrante.
I applied online. The process took 4 weeks. I interviewed at Accenture (Dublino, Dublino) in Feb 2025
Interview
I successfully passed all the interview rounds, but unfortunately, I wasn't selected for the position. Although the hiring team explicitly offered to provide feedback on my performance, they haven't responded to my multiple follow-ups, despite my several attempts to reach out.
Interview questions [1]
Question 1
Are you currently working? Notice period:
Current location:
Right to Work? Do you require a Work Permit to work in Ireland?
Annual leave/PTO scheduled:
Salary expectations:
Availability for a call:
The base salary for this role is 34000 + up to 15K as a performance bonus. Does this salary match with your salary expectations?
I applied online. I interviewed at Accenture (Londra, Inghilterra)
Interview
The process was well-structured and transparent. It began with an initial screening interview (online) focused on experience and motivation for the role. This was followed by a second-stage interview, which included a more in-depth discussion of technical skills and role-specific scenarios, and may have included a short task or presentation. Interviewers were professional, friendly, and gave candidates space to ask questions. Communication throughout the process was timely, with clear expectations set at each stage.
Interview questions [1]
Question 1
They asked me to talk through my experience and explain how it directly related to the role.