DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org

WHY JOIN WFP?

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

• JOB TITLE: Tech Team Intern

• UNIT/DIVISION: Private Sector Partnerships (PSP)

• DUTY STATION: Remote / Rome HQ

• CONTRACT TYPE: Internship

• DURATION: 8 Months

• LINE MANAGER/SUPERVISOR: IG Tech Team Manager

REPORTING LINES

The Tech Team Intern will report directly to the IG Tech Team Manager and will work closely with the Developer and other members of the Tech Team on recurring operational activities, reporting follow-up, documentation, coordination tasks, and platform support activities.

PURPOSE OF THE ASSIGNMENT

WFP is committed to growing private sector fundraising with a focus on individual giving. It is recognized as a fundraising channel that has been successfully used by other UN agencies for whom it generates the bulk of their private sector income. In addition, individual giving can provide a high proportion of unrestricted income which is critical to supporting the long-term goals of country strategic plans (CSPs). The Private Partnerships & Fundraising Division (PPF) is committed to fostering individual giving as a significant strategy for growth.

The Tech Team Intern will provide flexible operational and technical support to the IG Tech Team within the Private Partnerships & Fundraising Division (PPF).

The role combines:

• Operational coordination and reporting support

• Hands-on involvement in systems, testing, and data validation

• Contribution to platform-related processes across fundraising technologies

The intern will work across multiple platforms (Salesforce, Microsoft 365, SharePoint, Asana) supporting day-to-day operations, system-related processes, and continuous improvement initiatives.

This role is designed for candidates interested in gaining exposure to the intersection of technology, fundraising operations, and data processes in an international environment.

ACCOUNTABILITIES / RESPONSIBILITIES

1. Operational & Coordination Support

• Support recurring operational processes across the Tech Team, including task tracking and follow-up activities

• Assist in coordinating activities across teams and platforms, ensuring alignment and timely execution

• Contribute to preparation of operational updates, summaries, and status tracking

2. Systems & Platform Support

• Provide support across key platforms (Salesforce, SharePoint, Asana, Microsoft 365)

• Assist with data validation, uploads, and basic system checks

• Support ongoing platform-related activities linked to fundraising operations

3. Testing & Process Validation

• Participate in testing activities for platform updates, new features, and process improvements

• Document bugs, inconsistencies, or issues identified during testing

• Support validation of system outputs, reports, and data processes

4. Data & Reporting Support

• Assist with maintaining reporting trackers and validating recurring reports

• Monitor data flows and flag inconsistencies, delays, or anomalies for follow-up

• Support preparation of structured reporting outputs and operational summaries

5. Documentation & Knowledge Management

• Maintain and improve internal documentation, process guides, and operational materials

• Support organization of SharePoint and documentation repositories

• Contribute to onboarding and knowledge-sharing resources for the team

6. Process Improvement

• Identify opportunities to improve workflows, task coordination, and system usage

• Support implementation of improved practices in tracking, reporting, and operational processes

DELIVERABLES AT THE END OF THE CONTRACT

By the end of the assignment, the intern will have:

• Developed a practical understanding of tech-enabled fundraising operations

• Contributed to system testing, validation, and platform-related processes

• Supported data integrity and reporting accuracy across recurring operations

• Demonstrated ability to work across technical and operational tasks simultaneously

• Contributed to well-structured documentation and knowledge-sharing resources

• Gained exposure to Salesforce-based processes (including data uploads / Data Loader)

• Actively supported process improvements and operational efficiency initiatives.

QUALIFICATIONS AND EXPERIENCE REQUIRED:

Education

University degree in Information Technology, Computer Science, Business Administration, Information Systems, or related discipline.

Experience and hard skills

• Previous internship, and/or working experience in operational, administrative, or technical support activities would be an advantage.

• Familiarity with Microsoft 365 applications including Outlook, Excel, Teams, and SharePoint.

• Basic understanding of operational platforms and collaboration tools such as Salesforce and Asana.

• Good organizational and documentation skills with attention to detail.

• Ability to follow recurring operational processes and maintain accurate records and reporting trackers.

• Basic understanding of data handling, reporting activities, and operational follow-up processes.

• Ability to support testing, validation, and coordination activities across different operational tasks.

• Comfortable working across multiple tasks and platforms within a fast-paced operational environment.

Soft skills

• Good communication, organizational, and coordination skills.

• Ability to work independently while also collaborating effectively within a team environment.

• Motivated, adaptable, and willing to learn new processes and systems.

• Ability to manage multiple tasks and follow up on recurring operational activities.

• Strong attention to detail and problem-solving mindset.

• Professional and collaborative approach when working with internal stakeholders.

Language(s)

Excellent command of spoken and written English.

.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.

• We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.

• If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.

• At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.

• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.